Care Coordinator

Central and West Warrington PCN

Care Coordinator

£24544

Central and West Warrington PCN, Warrington

  • Full time
  • Temporary
  • Onsite working

Posted today, 27 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 1bb7cf5e82884388ae9d74c5825f0ab3

Full Job Description

  • INTERVIEWS WILL BE HELD FACE TO FACE ON 17th, 21st OR 23rd OCTOBER - IF YOU'RE NOT AVAILABLE THEN PLEASE DO NOT APPLY
  • We are a network of 7 Practices serving the population of Central and West Warrington. We work together to deliver healthcare services and improve the health of our population. We are a forward thinking, cohesive and dynamic PCN who like to continually develop and improve. We are looking for an additional Care Coordinator who also has a passion for supporting patients to navigate the healthcare system. Experience of working in healthcare is ideal but not essential as full support and development will be provided. A DBS check and references will be undertaken. Supported by an experienced Care Coordination team the successful candidate will be expected to liaise with patients on a regular basis and assist with the PCN Care Coordinator team daily duties. Care Coordinators play an important role within a PCN to proactively identify and work with patients, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They work closely with GPs and Practice teams to ensure patients receive the best care, acting as a central point of contact to ensure appropriate support is made available to them and their carers. Care Coordinators review patients needs and help them access the services and support they require, encouraging use of digital services where appropriate., The work is varied and based upon current health service and patient needs. Examples of current work priorities include supporting patients to book for proactive care such as cervical screening and chronic disease monitoring checks, supporting patients to access vaccinations, signposting patients to other appropriate services, care planning with patients recently discharged from hospital and ensuring appropriate patients are accessing prevention programmes. Encouraging patients to utilise digital options if appropriate.

    The role is diverse with the aim of supporting our Practices to keep safe patient care a key priority. The successful candidate will need to be adaptable, flexible, a good team worker as well as able to self-motivate and complete own work schedule. They will need to be comfortable communicating with patients both face to face and on the telephone and have sound digital literacy. The successful candidate will be caring, trustworthy, dedicated, reliable and person-focussed and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible approach to work., Please note that the role of a Care Coordinator is not clinical but will involve speaking to patients and coordinating care. Excellent communication and teamwork skills are required.

  • PLEASE NOTE THIS IS A TEMPORARY ROLE UNTIL 30TH MARCH 2025 BUT COULD BE EXTENDED BEYOND THAT DATE IF FUNDING IS SECURED
  • The successful candidate will be required to work across our 7 Practices but will have one main lead Practice. Causeway Medical Centre Dallam Lane Medical Centre Eric Moore Partnership Folly Lane Medical Centre Helsby Street Medical Centre Penketh Health Centre Westbrook Medical Centre The successful candidate will be part of our established Care Coordination team and also work in our vaccination centre as required. Support is given by the Lead Care Coordinator, the PCN Manager, PCN Digital & Transformation Lead, employing Practice Manager and the PCN Clinical Director.