Care Coordinator

As a Care Co-Ordinator, you will be responsible for assessing potential risks to patients and others. this will involve holistic approach to meet patients needs who have a sever and enduring mental health diagnosis. As an integrated team within local authority care co Ordinator will commissioning and personal delivery of individual packages of care for a caseload of service users within our secondary service, To act as Care Co-ordinator, carry a caseload and work with evidence based interventions
+ Assess needs
+ Formulate care plans
+ Implementation of care plans
+ Assessment and monitoring of risk
+ Monitor, review and evaluate care
+ Liaise with all agencies, and members of the multi-disciplinary team
+ Carry out clinic duties such as the administration of depot injections either in the clients home or in the clinics if Nurse qualified.
+ Supervise Community Support Workers / Band 5s and peers as appropriate
+ To maintain accurate, up to date electronic records
+ To offer initial mental health and social care assessments
+ To participate in the CMHT's duty system on a rota basis. Be able to offer a rapid response to service users' immediate needs, including those arising from crisis.
+ To work in a therapeutically informed way within the multi-disciplinary team to address the needs of service users with complex emotional disorders.
+ To maintain a persistent approach to engagement where there are complex mental health difficulties.
+ To prioritize and work flexibly with MDT in order to respond to rapidly changing clinical needs.
+ To promote the physical health and wellbeing.
+ To complete funding applications and review placements and care of service users in a wide range of hospitals and placements, + To act as Care Co-ordinator
+ To carry a caseload and work with evidence based interventions to include: -
+ Assessment of need of the service user and carer
+ Formulation of care plan
+ Implementation of a plan of care for the service user in collaboration with the multi-disciplinary team, referring agent, family/carer and service user, where appropriate.
+ Assessment and monitoring of risk
+ To monitor, review and evaluate care in accordance with C.P.A
+ To liaise with all agencies, and members of the multi-disciplinary team to ensure the needs of the service user are met.
+ Establish and maintain communication with individuals and groups on the caseload about difficult or complex matters, in such a way as to overcome any problems in communication.
+ To carry out clinic duties such as the administration of depot injections either in the clients home or in the clinics if Nurse qualified. To manage medication and its administration within Trust Policy
+ To supervise Community Support Workers / Band 5s and peers as appropriate to implement elements of the care plan.
+ To maintain accurate, up to date electronic records of all service users referred and receiving assessment, care treatment and support.
+ To offer initial mental health and social care assessments to those newly referred to the service,
+ To participate in the CMHT's duty system on a rota basis. Be able to offer a rapid response to service users' immediate needs, including those arising from crises.
+ To work in a therapeutically informed way within the multi-disciplinary team to address the needs of service users with complex emotional disorders.
+ To maintain a persistent approach to engagement where there are complex mental health difficulties.
+ To have the capacity to prioritise and work flexibly with MDT in order to respond to rapidly changing clinical needs.
+ To promote the physical health and wellbeing of service users.
+ To complete funding applications and review placements and care of service users in a wide range of hospitals and placements, some will be out of area, must be willing to drive out of area on occasions when required.
Communication and Relationship Skills
+ Maintain excellent communication with service users on their health and social care plan and inform relatives on progress as appropriate.
+ Maintain excellent communication and provide guidance to, Band 5's assistant practitioners / support workers as appropriate, on the health and social care needs of service users.
+ Communicate effectively with all members of the multi-disciplinary, multi-agency team involved in the care of the service user.
+ Assess and respond appropriately to aggressive behaviour.
+ Make appropriate referrals to other agencies.
+ Promote and maintain confidentiality.
+ Promote and adhere to the Trust's values statement., + Participate in the supervision and assessment of students/learners on placement within the service.
+ Maintain a personal development plan and an annual program of learning and development.
+ Participate in individual performance development review on an annual basis.
+ Keep up to date with all policies, procedures and protocols relating to the client group / organisation and relevant practice.
+ Provide support to assistant practitioners/ support workers / Band 5s by providing work based training and development opportunities.
+ To act as mentor and preceptor for Band 5's/Assistant Practitioners/support workers as appropriate.
+ Attend further training as identified with the line manager through the CPD process.
Administration and Information Technology
+ Use information technology to support the care process for the benefit of the service users and their families through the recording relevant data.
Clinical Governance
+ Identify risk issues that impact on the service user's health or social care needs.
+ Take appropriate action to the significance of the risk and consistent with protection procedures e.g. applying appropriate control and restraint techniques, applying child or adult protection procedures.
+ Demonstrate high standards of health and social care practice at all times.
+ Demonstrate effective team working inclusive of all relevant professionals.
+ Be accountable for own practice.
+ Report all accidents / incidents, and all ill health, failings in equipment and/or environment.
This is not an exhaustive role specification and does not include specific skills or therapeutic interventions which will be required as part of this role.
General Duties of all post holders
+ To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.
+ To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.
+ To be aware of and work towards the Trusts strategic goals.
Standards of Business Conduct
+ The post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.
+ The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.
+ The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.
+ The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.
+ The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.
+ All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders' responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body.
Equality and Diversity & Equal Opportunities
+ The post holder must carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders.
+ The post holder must promote awareness of and respect for equality and diversity in accordance with Trust policies and procedures.
+ The post holder is responsible for treating all staff, patients, service users, NHS contractors and the general public with dignity and respect at all times.
Safeguarding
+ Appointments to regulated and controlled activities require an enhanced DBS disclosure.
+ All staff have a responsibility to promote the welfare of any child, young person or vulnerable adult they come into come into contact with and in cases where there are safeguarding concerns, to act upon them and protect the individual from harm.
+ All staff should refer any safeguarding issues to their manager and escalate accordingly in line with the Trust Child and Adult Safeguarding Policies.
+ All staff should familiarise themselves with the NICE Guidelines "when to suspect child maltreatment 2009."
Professional and Personal Development
+ The post holder must ensure that they are aware of their responsibilities by attending the Trust Mandatory Training and Induction Programme.
+ The post holder will be involved in a formal IPDR/KSF review with his or her manager at least every 12 months. Once performance / training objectives have been set, the staff member's progress will be reviewed on a regular basis, so that new objectives can be agreed and set, in order to maintain progress in the service delivery.
+ The post holder will be expected to take responsibility for their own professional development and will be supported by the Trust to achieve development opportunities as appropriate.
A hints and tips document is attached below for guidance on completing your application form.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
+ Identity verification
+ Right to work check
+ Disclosure and barring service (DBS)/Criminal record check (dependent on role)
+ Professional registration and/or qualification check
+ Occupational health assessment
+ Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.
If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
+ We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
+ If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
+ If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application.
+ Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
+ We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople, RMN: Registered Mental Health Nurse
Social Worker
Occupational therapist with care coordination experience
Experience in a relevant area of mental health practice.
Current driving license or supported driver with use of vehicle.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
Our ambition is to maximize people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.

If you come and work for us we will offer a range of benefits and opportunities, including:
1. Generous annual leave entitlement
2. Flexible working opportunities to support your work/life balance
3. Access to Continued Professional Development
4. Involvement in improvement and research activities
5. Health and Wellbeing activities and access to an excellent staff wellbeing service
6. Access to staff discounts across retail, leisure and travel