Care Coordinator

The Care Coordinator will support and mentor a passionate team of Care Assistants in Hatfield. The Care Coordinator is also responsible for recruiting high quality Care Workers to join the Caremark team. This will involve helping to plan advertising, screening candidates, interviewing and following up references.,

• Being the main point of contact for clients and care assistants and ensure all phone calls are answered in a professional manner
• Responsible for allocating care assistants to calls on relevant internal systems
• Organising care assistant rotas to minimise changes to the service and travel between clients' homes
• To ensure that all clients and team members information is updated on relevant internal systems
• Provide exceptional customer service to our care assistants, clients and other professionals
• Being part of the on-call team- Rota basis
• Covering of care calls when required.
• Hours of work are 8am-5pm
Am I the right person for this Care Coordinator job?


• Previous Care Coordination or similar experience in a busy office environment (Preferred)
• Clean UK Driving license and access to own vehicle
• Previous experience in a social care environment as you may be assisting Clients and carers in sensitive and emergency situations (1 Year plus Domiciliary care experience preferred)
• Excellent team skills and an outgoing and vibrant personality
  
  Caremark is a well-established and highly valued company that offers home care, personal support, home help, and companionship services.
  
  During Probation:
• Weekdays: £13/Hour
• Weekends: £14/Hour
After Probation
• 14.50/Hour
• 15.50/Hour
• 1.5 times of WD pay for Bank Holiday and Christmas Day
• FREE Uniform and Full PPE provided
• Full FREE training provided & support working towards the Care Certificate qualification
• Opportunity to gain the diploma in Health & Social Care with ongoing training & supervision, we can tailor-make you're training to YOUR needs
• Eligibility for Blue Light Card Store Discounts
• Bonus scheme for recommending a friend
• Pension Scheme
• Paid holiday
Access to Care Professional Academy Rewards include:
• Herts Rewards (Vivup)
• XO Student Discount
• Access to the NUS Student Card - usually exclusive to university students!
• Care Professional Rewards: Discount codes, cashback and savings on over 800 UK retailers including Sainsbury's, Argos, Boots, Marks & Spencer, Tesco, John Lewis/Waitrose, Apple, Pizza Hut and many more.
• Discounts on travel including bus ticket discounts, reduced servicing, and car leasing.
And a lot more...