Care Coordinator | East London NHS Foundation Trust

To provide a high quality and effective mental health service to the residents of the London Borough of Hackney. To respond to the needs of adults with mental disorder and their carers in a timely manner, within the boundaries of statutory legislation, and with regard to individual circumstances. To assess need using a person centred approach and effectively asses and manage risk. To plan and deliver outcome focused interventions linked to promoting independence & social inclusion. When appropriate act as Care Coordinator within the framework of the Care Programme Approach, taking responsibility for the provision of a social work service to mental health services users and carers in the community and in hospital. Assessment To undertake comprehensive assessment of need under the NHS and Community Care Act 1990/Care Bill. · To undertake comprehensive risk assessments and devise/implement risk management plans appropriate to level of risk. · If appropriate to team setting, conduct Carers Assessments in accordance with Carers (Recognition and Services) Act 1995 and to ensure service users and their carers participate as fully as possible in case discussions. · To work in multi-disciplinary settings including participating in multi-disciplinary assessments, risk assessment and risk management plans. Care Planning, Accountability, and Service Delivery

• To provide duty cover, to assist in the prioritisation, allocation and support for referrals or in providing immediate professional guidance in crisis issues, arranging immediate support to manage risk and escalating issues of concern to more senior practitioners.
• Manage a diverse and complex individual or team caseload of service users and carers, identifying risk and carrying out detailed risk assessments and/or safeguarding investigations within national and local procedures. Identifying where best interests decisions need to be made, referring to Senior Practitioners/Operational Leads or other teams for guidance to ensure that services and actions are coordinated so that people progress through the care pathway or that their case is kept under review.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Assessment To undertake comprehensive assessment of need under the NHS and Community Care Act 1990/Care Bill. · To undertake comprehensive risk assessments and devise/implement risk management plans appropriate to level of risk. · If appropriate to team setting, conduct Carers Assessments in accordance with Carers (Recognition and Services) Act 1995 and to ensure service users and their carers participate as fully as possible in case discussions. · To work in multi-disciplinary settings including participating in multi-disciplinary assessments, risk assessment and risk management plans. Care Planning, Accountability, and Service Delivery
• To provide duty cover, to assist in the prioritisation, allocation and support for referrals or in providing immediate professional guidance in crisis issues, arranging immediate support to manage risk and escalating issues of concern to more senior practitioners.
• Manage a diverse and complex individual or team caseload of service users and carers, identifying risk and carrying out detailed risk assessments and/or safeguarding investigations within national and local procedures. Identifying where best interests decisions need to be made, referring to Senior Practitioners/Operational Leads or other teams for guidance to ensure that services and actions are coordinated so that people progress through the care pathway or that their case is kept under review.