Care Coordinator - West Cornforth Medical Centre

The successful candidate will play a key role in proactively identifying and working with people, who engage with the practice irregularly and those who fail to engage with smear programmes, child vaccinations etc.

The post holder will develop relationships with the hard- to- reach groups and understand how the practice can adapt to better understand and meet their needs.

They will work closely with GPs and practice teams, making sure that appropriate support is made available to people.

The Care Coordinator would also signpost patients to the most suitable external organisations who could support with issues that were less directly health- related, such as citizens advice, wellbeing for life, exercise referral, community groups etc.

They will work alongside social prescribing link workers and health and Wellbeing for Life to provide an all-encompassing approach to personalised care and enable people navigate through the health and care system., Proactively identify and work with people, who engage with the practice irregularly and those who fail to engage with smear programmes, child vaccinations etc.

Work people, including the frail/elderly and those with long-term conditions, who regularly do not attend appointments.

Develop relationships with the hard- to- reach groups and understand how the practice can adapt to better understand and meet their needs.

Help people to manage their needs through answering queries, making, and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.

Work closely with GPs and practice teams, making sure that appropriate clinical support is made available to people.

Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support.

Signpost patients to the most suitable external organisations who could support with the issues that were less directly health- related, such as citizens advice, wellbeing for life, exercise referral, community groups etc.

Attend multidisciplinary team meetings within the practice to ensure appropriate follow up for patients occur

Identify unpaid carers and help them access services to support them.

The post holder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied and sometimes challenging environment is essential.

The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles including direct contact with people, families, or carers.

IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, North West and Yorkshire.