Care Home Receptionist

Salary not available. View on company website.

Gold Care Homes, Adeyfield, Dacorum

Full time
Permanent
Onsite working

Posted 2 days ago, 2 Nov | Get your application in today.

Closing date: Closing date not specified

job Ref: 2c2ee25d7a3e4113a79ef2a2e0eca34a

Gold Care Homes

Full Job Description

To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard - receiving and transferring calls, recording and passing on accurate messages where necessary.
To deal with queries from the public and customers
To monitor visitor access and maintain security awareness
To provide general administrative and clerical support
Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
Receive deliveries and arrange for their distribution.
Typing of documents including letters, minutes, charts, notices etc
Keeping the reception area tidy and its notice boards up to date.
Book transport as required.
Dealing with post and distributing to relevant departments, people.
Setting up meeting facilities
Arranging for catering for meetings and daily office use
Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
Additional administration duties may be requested from different departments

At least one year's experience of switchboard/receptionist duties.
The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
Good Time Management
Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
An organized approach and good attention to detail
Good IT skills including Excel, Word, Outlook and PowerPoint

Nestled in the bustling heart of Hemel Hempstead, Queensway House isn't just a care home-it's a haven where every corner is crafted with love and every moment is tailored for joy. Just a stone's throw from shopping delights and transport conveniences, our residents find solace in our expansive grounds, cinematic escapes, and tranquil meditation spots. But it's the personal touch, the dedication of our teams like Paul, who transform seasons within our walls, that truly makes Queensway a finalist-worthy home. Here, care is an art, and every day is a masterpiece in the making. Welcome to Queensway House.

Salary up to £12.50 per hour
ESAS - Salary Advance
Employee Assistance Programme
Perkbox
Employee of the Month
Long term service awards
Blue Light Card
Professional Development
Refer a Friend