Care Home - Shift Lead / Senior Carer (Kingsthorpe)

You will work closely alongside the management and support team, with the day to day running of the shifts. To manage a team of staff and take responsibility for their induction training, continuous development, and performance to ensure effective and efficient use of this resource in accordance with the policy and objectives for this service. Prioritising and directing the workload to team members, accordingly, ensuring any issues are dealt with as they arise and the health safety, welfare of customers and employees are responded to. Assist the management team by providing and recording information to help amend and update care plans so that changes in customers' needs can be supported appropriately. Order, monitor, and administer medication to customers, ensuring prescribed drugs are used appropriately and safely. You will provide practical, personal and emotional care and support and to WNC customers who may have a range of different health and social care needs. You will support the customer to maintain or develop social networks and interests, where required organising and or participating in activities of the customer's choice. To always be mindful of treating customers with kindness, respect and compassion, that helps foster a feeling of happiness and contentment for customers in their home or place they visit.

Awareness of sensitivity and discretion in all verbal and written information (Data Protection). Demonstrate awareness/understanding of equal opportunities and other people's behavioural, physical, social and welfare needs. 12 or 8-hour shifts are available with a mix of earlies and lates, with alternate weekend working. About you You may be a senior carer that has stepped in to assist your manager and looking for the next permanent move or a current Shift lead wishing to gain more experience to develop yourself for your future. With your previous experience in care leadership, and NVQ Level 2 qualification in Health & Social Care (ideal), you'll join our team in making a meaningful difference in the lives of those we serve. To contribute, as a senior member of staff, to the overall management and development of service provision in a given geographical area, planning for the future development of services to meet the needs of customers from diverse cultural communities. To contribute to the process of annual resource requirements reviews, monitoring budgets and planning budget needs for the future to determine where customer needs can be met within budget restraints. To actively promote a customer voice in the provision of the service, including the encouragement of self and citizen advocacy. Demonstrate awareness/understanding of equal opportunities and other people's behavioural, physical, social and welfare needs. We will offer 2.5 weeks induction training and a further 2-4 weeks "Buddy scheme" too. We will settle you in, there's no pressure to "hit the ground running"! You will understand the Quality Commission (CQC) and to have good knowledge in all relevant legislation and regulations. Your role will involve ensuring that the home provides high-quality care and support to residents.

We're embarking on an exciting journey to deliver exceptional services for our residents, customers and communities. Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council: https://youtu.be/lV0EfeUF4aU At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. When potential is unlocked, talent thrives. Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Cycle to Work scheme.
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme
• Professional subscriptions / registration - if your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working - We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.