Care Navigator

Primary Care Careers, Stowmarket, Suffolk

Care Navigator

Salary not available. View on company website.

Primary Care Careers, Stowmarket, Suffolk

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 10 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b144433b6cf845cbb5d65fc1a39c9e10

Full Job Description

  • Provide comprehensive administrative support for the general practice and to act as focal point for patients and staff.
  • Type letters and reports for the GPs and health professionals as required.
  • Receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
  • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone.
  • Facilitate effective communication between patients and members of the healthcare community.
  • Assist with new patient registrations.
  • Handle patient complaints in accordance with practice protocols.
  • Provide an efficient and accurate support to the secretarial team, clinicians & patients.

    We would love to hear from candidates with GP surgery experience although we would also like to hear from those that can show flexibility and a range of transferable skills.

    SPC is an innovative partnership of Suffolk GP surgeries. Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare. Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.

    Derby Road have 2 sites, based in the heart of Ipswich, with close travel links to the beautiful Suffolk countryside and the Suffolk coast.
  • Benefits of working for SPC include:
  • NHS pension scheme.
  • Life insurance.
  • Family benefits including an adult dependent's pension and children's pension.
  • Ill health benefits.
  • Proper pay & cost of living benefits.
  • Eye care vouchers health service discounts.
  • Generous annual leave.
  • Enhanced maternity and paternity terms.
  • High street discounts through our own online portal.
  • Technology and homewares salary sacrifice schemes with Currys and John Lewis.
  • Cycle to work salary sacrifice scheme.
  • Gym salary sacrifice scheme