Care Navigator (bank) | Provide CIC

Workforce Solutions are currently looking to fill an administrative post within our Care Co-Ordination Centre. The role is full-time Monday-Friday, for an 11-week period, based in Colchester. The main duties are using SystmOne to process patient referrals, book appointments and assist with queries. Excellent communication skills are required. An administration bank position with Provide Workforce Solutions offers variety and flexibility with working. Duties could include-

• Telephone work
• Reception cover
• Booking patient appointments
• Basic use of Microsoft packages
• Supporting clinical staff with administration
Provide have developed a Workforce Solutions team that aims to support the whole organisation in relation to staffing. Some of you will be familiar with the term 'bank', Workforce Solutions works on the same basis but offers greater flexibility. We are looking to recruit staff into a number of positions to work on an as and when required basis.


• Customer service
• Excellent communication
• IT skills / data inputting
• Ability to prioritise workload, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.


• Competitive rates of pay
• First choice of available shifts
• Flexible working hours
• Discounts through Staff Benefits
• Supportive Induction
• Developmental opportunities
The postholder will use SystmOne to process referrals, deal with queries, access patient records and triage their requirements, non-clinically.