Care Navigator / Medical Receptionist

West Walk Surgery are expanding their Care Navigator/Reception team and have a 20 hour a week position available.

We need cover for the following hours -

Monday 2pm -8pm

Wednesday 8.30am - 2.30pm

Friday 8.30am -5.30pm

We also ask that you are able to offer holiday cover where needed.

Main duties of the job

We are looking for a happy. caring person to assist our patients in being directed to the correct clinician for advice/treatment working alongside our GP led KLINIK team.

You will be Care navigating by answering phone calls, dealing with patients face to face, sending messages to patients and answering queries sent through our clinical system KLINIK.

West Walk Surgery is a large friendly practice, consisting of 5 GP Partners, 5 salaried GP's, Mental Health Nurse, Pharmacy team, Paramedics, Nurse Practitioner, Practice Nurses and HCA's, all supported by the Care Navigator and Admin teams.