Care Navigator(Medical Receptionist) / Administrator

Orchard Surgery Dereham are looking to recruit a full-time Medical Receptionist / Administrator The successful candidate will support the Practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practice's multidisciplinary team. The post holder will be responsible for undertaking a wide range of reception and administrative duties.,

• Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.
• Process personal, telephone and footfall requests for appointments.
• Initiate contact and respond to requests from patients, team members and external agencies.
• Enter read-code data onto SystmOne.
• Complete data entry of new patient registrations.
• Allocate home visit requests to the clinical team.
• Process monthly recall of patients for repeat blood tests and other investigations.
• Monitor the Surgery email accounts ensuring all actions are completed as required.
• Cull and sort patient Lloyd George medical notes ready for summarising
  
  Orchard Surgery is a friendly purpose built town centre surgery.
We currently have 11,200 patients registered with us. We are both a teaching and training practice and participate in research. We are an active member of the Mid-Norfolk Primary Care Network and provide good coffee and biscuits!!