Care and Support Assistant

The role of Care and Support Assistant will include:

• Delivering a high level of personalised care and support and encouraging our customers to live as independently as possible promoting active support for all


• Supporting customers with washing, dressing, bathing, and hygiene


• Administering medication


• Assisting customers with shopping, cleaning, and laundry tasks


• Helping customers to arrange and attend appointments i.e. with their GP


• Promoting a positive culture by engaging with customers to prevent social isolation


• Keeping accurate and up-to-date records


• Promoting safe practices and undertaking risk assessments


• Providing peace of mind for all residents by carrying out security checks throughout the night and checking on all buildings and residents (waking nights only)


• Conducting bed calls and morning calls to a high standard (waking nights only), Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


• A personalised approach to care, and ideally some experience with physical/learning disabilities or high needs


• Enthusiastic and flexible, with a strong "can-do" attitude


• Strong organisational skills, as well as functional literacy and numeracy


• Ability to react quickly to changing priorities whilst working to deadlines and targets


• NVQ level 2 in Health and Social Care, or willing to work towards is desirable


• Good communication skills allowing you to build strong relationships with our customers


Are you ready to be your best?

Sanctuary Supported Living is delighted to be recruiting for a Nights Care and Support Assistant at our CQC Registered, Mental Health Service at Sidegate Lane in Ipswich.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata


• A pension scheme with employer contributions


• A variety of online discounts and rewards from major retailers


• Health and well-being plans


• Life assurance


• Family friendly arrangements, including opportunities for flexible working


• Tax efficient savings through our Cycle to Work scheme


• A wide range of learning and development opportunities