Care Team Admissions Administrator(Clinical Team)

We have an exciting opportunity for an enthusiastic and flexible clinical administrator to join our small Care Administration team, playing a key supportive role in the Clinical side of the Care team by providing effective and wide ranging administrative tasks and data services to support the co-ordination of care delivery for babies, children and young people, in the hospice and community. This is a fairly new role which the postholder will develop, in partnership with the Specialist Care & Nursing Team and the Care Administration Manager.

The ideal candidate will provide comprehensive and confidential administrative support, contributing to the efficient and effective operation of the Clinical Team. You will have a flexible, proactive and adaptable approach to the requirements of this role and to developing administrative and reporting needs as the services expand.

You will be a dedicated, organised and reliable individual. You will show determination to succeed and have a solutions-focused outlook. You need to have an understanding of medical terms and clinical terminology plus a polite, professional and sensitive manner on the telephone and emails with the confidence to support distressed callers.

You will be passionate about information management, producing accurate and insightful reports for internal and external stakeholders. You will have a keen eye for detail, able to juggle tasks, communicate clearly, with a desire to make a positive difference to the charity.

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones.

At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as 'Outstanding' by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children's hospice building, The Ark, in Barnet.

We are dedicated to providing quality services and equal opportunities for all and guarantee interviews for all disabled candidates who meet the minimum criteria of the role.