Carer Experience Lead

Interviews will be held in person at PCFT Trust Headquarters on 29th November + 4th December. Alternatives will not be considered.
We are excited to announce an opportunity for a dedicated and passionate individual to join our team as a Carer Experience Lead. In this pivotal role, you will be instrumental in shaping and enhancing the support and involvement of unpaid carers within our mental health, learning disability, and autism services.
Recruitment to the post will be in two parts including a group activity and one to one interviews on separate days., As part of our Patient and Carer Experience and Engagement Team, you will lead and project manage initiatives to implement the Triangle of Care Standards and other strategic projects, ensuring carers have a strong and impactful voice in our organization. If you are committed to making a difference and have the skills to drive positive change, we encourage you to apply., + Contribute to the development and delivery of strategic and operational objectives in relation to carers, including, but not only, our Trust's ongoing membership and accreditation with the Triangle of Care.
+ Identify and develop ways of working to obtain the experience of carers and patients and to engage them in codesign and improvement work including coordinating and hosting forums.
+ Support the recruitment of carers into involvement opportunities across our Trust's work and improvement initiatives and to provide those carers with support and supervision in their lived experience roles.
+ Manage the development and delivery of our Trust's Carer Awareness Training, maintaining our approach to ensure it remains co-produced and co-delivered.
+ Lead on plans and project teams to complete our Trust's Triangle of Care self-assessments across our services.
+ Produce reports as required including an annual Triangle of Care report, detailing the progress of our Trust's work to identify, support and engage with unpaid carers, ensuring the reports meet the needs of intended audience(s).
+ Attend Trust carer forums, including Triangle of Care implementation groups, across our footprint to offer subject matter expertise and to identify, support and lead on Trust-wide pieces of work.
Support our Carer Co-Chair to set the agenda by overseeing preparation of papers for our Trust-wide Triangle of Care Steering Group.
+ Establish and host a community of practice for Carer Champions across our services.
+ Provide supervisory support and subject matter expertise for colleagues across the Trust in Carer Champion and carer support roles.
+ Support and lead on Trust-wide projects to support our embedding of the Triangle of Care standards and our compliance with relevant legislation, standards, best practice and regulatory requirements to identify, support and engage with unpaid carers.
+ Develop how we report on the experience of carers within our Trust
+ Oversee the production of required datasets relating to carer experience and enable that data to be effectively used to inform our improvement and transformation work.
+ Support the involvement of carers in our Trust's implementation of the Patient and Carer Race Equality Framework.
+ Support the ongoing development of the way in which we record carer input in our electronic patient records.
+ Analyse complex documents e.g. national policy/consultation documents, making judgments about the implications for our Trust and make recommendations.
A hints and tips document is attached below for guidance on completing your application form.
Disclosure Barring Certificate check
All of our new starters, who are appointed to a post which requires a Disclosure Barring Certificate check (DBS), will be recharged for the full cost of the check (DBS checks for volunteers are free of charge).
An enhanced DBS check costs £38 and a standard check costs £18 (plus an administration charge of £3.50). If you are a substantive member of staff, the full amount will be taken from your first month's salary.
If you are a member of staff on our bank, you will need to repay the full amount from your first salary.
We encourage you to register with the DBS update service at an annual cost of £13 (this is mandatory for bank staff).
Other important information
+ We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
+ Priority will be given to applications from existing NHS employees who have an at risk status
+ This post is on our terms and conditions (T&Cs). If you are an existing employee currently on transferred terms and conditions (i.e. you transferred from another employer and retained their T&Cs) and you are voluntarily applying for this post; if you are successful, you will be employed on our T&Cs
+ You will be informed about the progress of your application following shortlisting. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview
+ We will notify you by email if you have been shortlisted or not. Computer access is available at your local job centre or library. Please make sure you check your spam filter/junk folder. If any mail goes to your junk folder please mark it as safe
+ If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post
+ If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application
+ We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received
+ Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
+ We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our recruiting managers directly.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.

If you come and work for us we will offer a range of benefits and opportunities, including:
1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
2. Flexible working opportunities to support your work/life balance
3. Access to Continued Professional Development
4. Involvement in improvement and research activities
5. Health and Wellbeing activities and access to an excellent staff wellbeing service
6. Access to staff discounts across retail, leisure and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values