Carer Experience Lead | Pennine Care NHS Foundation Trust

We are excited to announce an opportunity for a dedicated and passionate individual to join our team as a Carer Experience Lead. In this pivotal role, you will be instrumental in shaping and enhancing the support and involvement of unpaid carers within our mental health, learning disability, and autism services. Recruitment to the post will be in two parts including a group activity and one to one interviews on separate days. As part of our Patient and Carer Experience and Engagement Team, you will lead and project manage initiatives to implement the Triangle of Care Standards and other strategic projects, ensuring carers have a strong and impactful voice in our organization. If you are committed to making a difference and have the skills to drive positive change, we encourage you to apply. We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

• Contribute to the development and delivery of strategic and operational objectives in relation to carers, including, but not only, our Trust's ongoing membership and accreditation with the Triangle of Care.
• Identify and develop ways of working to obtain the experience of carers and patients and to engage them in codesign and improvement work including coordinating and hosting forums.
• Support the recruitment of carers into involvement opportunities across our Trust's work and improvement initiatives and to provide those carers with support and supervision in their lived experience roles.
• Manage the development and delivery of our Trust's Carer Awareness Training, maintaining our approach to ensure it remains co-produced and co-delivered.
• Lead on plans and project teams to complete our Trust's Triangle of Care self-assessments across our services.
• Produce reports as required including an annual Triangle of Care report, detailing the progress of our Trust's work to identify, support and engage with unpaid carers, ensuring the reports meet the needs of intended audience(s).
• Attend Trust carer forums, including Triangle of Care implementation groups, across our footprint to offer subject matter expertise and to identify, support and lead on Trust-wide pieces of work.
Support our Carer Co-Chair to set the agenda by overseeing preparation of papers for our Trust-wide Triangle of Care Steering Group.
• Establish and host a community of practice for Carer Champions across our services.
• Provide supervisory support and subject matter expertise for colleagues across the Trust in Carer Champion and carer support roles.
• Support and lead on Trust-wide projects to support our embedding of the Triangle of Care standards and our compliance with relevant legislation, standards, best practice and regulatory requirements to identify, support and engage with unpaid carers.
• Develop how we report on the experience of carers within our Trust
• Oversee the production of required datasets relating to carer experience and enable that data to be effectively used to inform our improvement and transformation work.
• Support the involvement of carers in our Trust's implementation of the Patient and Carer Race Equality Framework.
• Support the ongoing development of the way in which we record carer input in our electronic patient records.
• Analyse complex documents e.g. national policy/consultation documents, making judgments about the implications for our Trust and make recommendations.