Carer Support Worker

An opportunity has arisen within the Inpatient Mental Health Teams at Tameside for a Carer's support Worker. A carer is "a person who provides unpaid, practical or emotional support to someone with a disability, addiction or illness. The person may be a relative, partner, friend or neighbour. A carer may be of any age and may be a young person providing assistance to a parent or another person. A carer may live with the person they care for or provide support from a distance."
This role will involve supporting the carers whilst the person they care for is an inpatient. This may involve telephone, email, home visits and other face-to-face contact with carers offering them support and helping them to look at co-operative ways of working, with a range of health and social care professionals, the post-holder will ensure carers have access to statutory assessment and effective referral procedures to secure appropriate support.
The post-holder will promote carers rights and services to both carers and health and social care professionals raising awareness of issues affecting carers and their families and support available. Identifying opportunities to engage 'hidden' carers (those carers who do not see themselves in a caring role and not accessing available support or services) you will develop carer support groups, particularly for those who struggle to navigate care and support systems or are socially isolated.
We have a strong commitment to promoting your development. You will be supported by supervision and will be given the opportunity to develop and enhance your skills and knowledge. Key Requirements of the Person Specification: Good basic education including English to GCSE standard or equivalent., + The role is to support carers both practically and emotionally, ensure that they are well informed and supported with their individual health and well-being needs .
+ Work closely with clinical teams, offering support to carers in their own right
+ To support carers attending clinical team reviews, ward rounds and CPA meetings.
+ The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition.
+ To ensure that the role of unpaid carers is recognised, supported and valued. To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
+ To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
+ To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service User's consent, Trust Strategic Priorities and Carers Engagement Procedures.
+ To have knowledge in the identification and support required for young carers.
+ To facilitate the delivery of carer support in a group setting where required, + To ensure that the role of unpaid carers are recognised, supported and valued.
+ To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
+ To ensure that carers are well informed, supported with their individual health and well-being needs in relation to their caring role and involved in decision making about the care of their loved one.
+ To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
+ To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service User's consent, Trust Strategic Priorities and Carers Engagement Procedures.
+ To have knowledge in the identification and support required for young carers.
+ To signpost and facilitate carers access to a range of support services.
+ Provide 1:1 support to carers and access to information, advice and activities that help maintain and improve carer health and wellbeing, tailored to meet their individual needs.
+ To facilitate the delivery of carer support in a group setting where required.
+ To support carers attending clinical team reviews, ward rounds and CPA meetings.
+ To support clinical teams working with families, friends and parents.
+ The post holder will be able to respond flexibly to the needs of carers.
+ The post holder will take an active role in the development of the service approach to supporting carer involvement and engagement and promote carers needs both internally and externally.
+ The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition of their role.
A hints and tips document is attached below for guidance on completing your application form.
Disclosure Barring Certificate check
All of our new starters, who are appointed to a post which requires a Disclosure Barring Certificate check (DBS), will be recharged for the full cost of the check (DBS checks for volunteers are free of charge).
An enhanced DBS check costs £38 and a standard check costs £18 (plus an administration charge of £3.50). If you are a substantive member of staff, the full amount will be taken from your first month's salary.
If you are a member of staff on our bank, you will need to repay the full amount from your first salary.
We encourage you to register with the DBS update service at an annual cost of £13 (this is mandatory for bank staff).
Other important information
+ We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
+ Priority will be given to applications from existing NHS employees who have an at risk status
+ This post is on our terms and conditions (T&Cs). If you are an existing employee currently on transferred terms and conditions (i.e. you transferred from another employer and retained their T&Cs) and you are voluntarily applying for this post; if you are successful, you will be employed on our T&Cs
+ You will be informed about the progress of your application following shortlisting. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview
+ We will notify you by email if you have been shortlisted or not. Computer access is available at your local job centre or library. Please make sure you check your spam filter/junk folder. If any mail goes to your junk folder please mark it as safe
+ If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post
+ If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application
+ We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received
+ Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
+ We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our recruiting managers directly.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.

If you come and work for us we will offer a range of benefits and opportunities, including:
1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
2. Flexible working opportunities to support your work/life balance
3. Access to Continued Professional Development
4. Involvement in improvement and research activities
5. Health and Wellbeing activities and access to an excellent staff wellbeing service
6. Access to staff discounts across retail, leisure and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values