Caretaker

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations., We are looking for a Caretaker to join our Estate Services team based in West Bromwich. This role will combine elements of general grounds maintenance and caretaking duties of properties and schemes throughout the Midlands. Your main patch will be West Bromwich and surrounding areas, however, you might be asked to cover other sites as and when required to carry out compliance testing. As this is a fully mobile role a company van and tools will be provided to complete tasks. We are looking for a proactive individual who will complete tasks in a timely manner but to a high quality and who works well within a team. The role of Caretaker will include :

• Undertaking general caretaking duties including; internal block cleaning, litter picking, cleaning and clearing of bin stores and bulky waste removal
• Ground maintenance tasks including lawn mowing, hedge trimming, weed spraying and general upkeep
• Working with customers to identify faults, resolving issues and improving services
• Completing all documents and paperwork concerning tasks completed
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations
• Carry out all hazardous tasks such as spraying, in accordance with supplier guidelines ensuring relevant records are maintained to comply with health and safety and legal requirements
• Use equipment and materials in a safe manner as instructed and in accordance with risk assessment and the manufacturer's guidance
  
  Literacy and numeracy equivalent to Grade C English and Maths GCSE
• A pesticide application certificate PA1 PA6 or equivalent is desirable
• Experience in a similar role or completing similar tasks
• Working knowledge of Health and Safety legislation
• Practical experience in operating hand tools, and gardening machinery is essential
• Good communication and customer care skills
• Some experience of working to deadlines and prioritising work loads
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
  
  Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary., Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy.
We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering :
• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £23,835 per annum (rising to £25,090 per annum after 12 months, subject to satisfactory performance)