Caretaking and Premises Support Officer

Are you passionate about maintaining a safe and welcoming environment? Join our team as a Caretaking and Premises Support Officer! Take the next step in your career with us and be a vital part of creating a positive and functional environment for all., The role will offer hybrid working arrangements where there will be opportunities to work from home. You will be predominately based onsite at schools across West Sussex. You will be required to work from County Hall Chichester at least 1 day per week. Final arrangements to be confirmed with the successful candidate. You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available. The Opportunity As a Caretaking and Premises Support Officer, you will play a vital role in delivering a customer-focused service that genuinely makes a difference. You will support schools in maintaining their sites and premises including playgrounds and grounds and offer valuable advice and guidance on premises-related issues, including crucial statutory compliance and maintenance. On a day-to-day basis, you can look forward to:

• Tackling a verity of meaningful tasks including quality assurance inspections, conducting operational inspections of equipment and matters, and supporting the recruitment and selection of dedicated premises staff.
• Passionately providing professional advice to stakeholders engaging with the Facilities Management (FM) Services for Schools Helpdesk.
• Diligently follow procedures and processes to respond independently to everyday telephone, email, and written queries, using your initiative to resolve unexpected challenges when they arise.
If you are all about providing a customer focused service, passionate about supporting schools with maintaining their buildings and providing expert advice, then then you'll be in good company in Facilities Management service!

We are looking for a dedicated professional who is adaptable in their approach and passionately advocates for the needs of the customer, finding comfort in evolving their methods to best support the entire Facilities Management operation. The successful candidate will thrive in working on their own initiative, skilfully managing their diary and commitments in collaboration with both your customers and the Facilities Management Services for Schools team. With previous experience of working in a customer service role, you will welcome continuous change and keenly identify opportunities to enhance the process for both FM and our customers. Using a customer focussed approach, you will be able to build excellent working relationships with your stakeholders both within and outside of FM, adopting a "one team" approach to our customers.