CAS Clinical Navigator - Medway | South East Coast Ambulance Service NHS Foundation Trust

We are looking to recruit a CAS Clinical Navigator (CCN) within our IUC Contact Centre in Gillingham, Medway. As a first line manager, the post holder will be a focal point for staff; providing advice, guidance, motivation, direction and leadership as well as managing rotas, sickness and welfare issues. Additionally, the post holder will also be expected to fulfil the duties of a Clinical Advisor, and be responsible for Call Audit, clinical decision support use, performance management and clinical quality and governance issues relating to their teams. CCN's must provide clinical supervision for the NHS Pathways orPathways Clinical Consultation Support (PaCCS)call triage system. The post holder must be fully licenced and qualified in or be willing to commit to, and successfully complete the full training and mentoring package for either system, and if trained in PaCCS must also complete the Call Handler Support Module. Applicants must also have excellent communication skills that are adaptable to be able to influence and support direct line reports and form an integral part of the IUC team. We are looking for the following:

• Permanent full-time contracts
• Rotas that include working weekdays, late afternoon into evenings, Saturdays and Sundays
Please note, this is a 24/7 role and there is a requirement to work a variety of shifts including evenings, nights, weekends and bank holidays. Unsocial hours is payable in addition to the salary quoted, dependent upon working pattern. The CAS Clinical Navigators are responsible for the oversight and management of safety and risk to our patients within our IUC Contact Centres. A key part of the role is to maintain oversight of the Trust's awaiting patients, with the capability of managing IUC clinical resources to provide clinical safety assurance and risk mitigation to our patient's.

Are you an experienced and Registered Nurse or Paramedic looking for a different way to use your skills or are you looking for your first leadership role?, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.