Case Manager

As a Senior Case Manager, the post holder will be an integral part of the South West Provider Collaborative clinical commissioning function providing clinical, operational and quality oversight in conjunction with the Clinical and Programme Director and Head of Service. The post holder will ensure safe and effective care pathways are in place for all service users in specialised mental health, learning disability and autism care settings, within NHS and independent sectors for the regions population., The post holder will (not exhaustive): Provide clinical leadership and senior pathway advice to support to quality of care and experience for service users in Secure, CAMHS, AED & Perinatal; this includes holding a small defined caseload. Manage the group of case managers within SWPC and any other staff deemed appropriate. Provide clinical support to case managers and local commissioners in relation to the defined population, this will include projected mapping of future service use, identification of users for future service provision, planning in terms of future service needs. Work closely with other wider mental health (NHS & Local Authorities) and statutory bodies across the region in terms of pathway management and interfaces as well as supporting service developments and improvements. Maintain a strong quality & safety monitoring and oversight function for all of the services within SWPC Support the business in driving transformation as well as value for money in planning, commissioning and service the role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery Define current processes, facilitate discussions and advise colleagues as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery., Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.,

• Registered Mental Health / Learning Disability Nurse or other registered health or social care professional
  
  We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.,
• Educated to masters level or equivalent level of experience of working at a senior level in specialist areas., Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
• Ability to negotiate on difficult and controversial issues including performance and change.
Planning and Organisational Skills,
• Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
• Comprehensive experience of project principles, techniques and tools such as Prince 2 and Managing Successful Projects.
• Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
• Experience of identifying and interpreting national policy.
• Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)., Ability to analyse complex facts and situations and develop a range of options.
• Takes decisions on difficult and contentious issues where there may be a number of courses of action.
• Strategic thinking ability to anticipate problems before they arise., A thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
• Used to working in a busy environment.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
• Professional calm and efficient manner.
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
• Able to make a connection between their work and the benefit to patients and the public.
• Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
• Actively develops themselves and supports others to do the same., Evidence of post qualifying and continuing professional development.
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
• Must have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
• Hold current accreditation with relevant professional body.
• Must have recent experience in specialised mental health commissioning.
  
  Our professional responsibility is to reduce the risk of infection to others as far as possible. Getting vaccinated against diseases that can be passed person-to-person in healthcare settings is part of this responsibility. The Trust will provide advice, guidance and support on vaccinations and access to vaccinations where requested., About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do