Case Managers

Coralie sustained loss of all but her right thumb from an early age and has a mild brain injury. She is an intelligent and fun-loving person who struggles with anxiety, can be low in mood and has difficulty sustaining her motivation. You will be taking direction from the Case Manager to ensure that Coralie receives all the support she needs. She will require assistance with daily routines, housework, and organising to include assisting with her sons routine (Her son was born in 2019). You will be required to look after her son when she goes out to her dance classes, nights out etc., Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

This is a wonderful opportunity where you can make a real difference to Coralie's life by maximising her opportunities and promoting her independence wherever possible. A truly rewarding role for someone who is able to communicate effectively and has an ability to work with patience, tact, understanding, warmth and compassion.,

• Experience/understanding of mental health issues and/ or brain injury and/or youth work.


• Confident about working in client's own home and sensitive to the (sometimes conflicting) wishes of both the client and her parent.


• Can demonstrate commitment and passion for meeting the Client's needs


• Can demonstrate empathy and understanding in an appropriate and professional manner


• A team player who understands the importance of feedback to qualified members of the team


• Can develop productive and professional relationships with others


• Actively creates an inclusive environment respecting diversity


• Good organisational skills who can adhere to standards and quality requirements


• Flexible and able to use own initiative.


• Patient, tactful and tolerant.


• Proactive, encouraging approach.


• Responsible attitude.


• Good sense of humour.


• Cheerful, caring and positive attitude.


• Reliable, trustworthy and a good communicator.


• The ability to learn new skills.


• Confident with using I.T.


• Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.


• Keep own record of hours worked and submit these monthly.


• Attend supervision, as required.


• Flexible with start and finish times according to the needs of our client, sometimes at short notice.


• Excellent literacy and numeracy skills


• Comfortable to be around dogs, rabbits and horses and be willing to work with animals.


Desirable

• Shares similar interests with client, such as shopping, cooking and going to the gym


• Youth work or social care qualification


• Own car - desirable
  
  ILS Case Management is the UK's leading independent nationwide Case Management company.


When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards., We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.
We are Client Centred. We put our client's aspirations at the centre of everything we do.
We are Quality Focussed. We set high standards and aim to exceed them.
We are Positive. We find solutions and empower others.

Days & Hours: A minimum of 20 hours per week to be worked flexibly from Monday - Sunday in accordance with the client's needs. Generally the shifts will be 5pm-10pm. (5 out of 7 days). You may be asked to provide occasional cover for sleeping nights and weekend day shifts, should the need arise this will be discussed and planned in advance.
Pay: £13.50 per hour, Monday - Sunday. £50 per Sleeping Night, Monday - Sunday
Driver required? Essential
Driving Client's Car? There may be a need to drive your own car and the client drives her own car
Using Own Vehicle for work purposes? Yes, On duty and to attend training
Essential: Experience/understanding of mental health issues and/or brain injury and has childcare experience
Desirable: Shares similar interests with Coralie.
Family Pets: 2 dogs, a gecko and a rabbit
Interviews Week Commencing: As and when applications are received, could be held by video calling
Start Date: ASAP (subject to satisfactory employment checks)

Coralie, born in 1996, is a chatty and fun person to be around. She is very kind and considerate and a great singer! Coralie loves spending time with family and being around her animals and friends. She enjoys days out with her family, going to the gym, dancing, going shopping and cooking her favourite meals.,
• £13.50 per hour, Monday - Sunday Days. £50 per Sleeping Night, Monday - Sunday


• On-going training & support provided


• 5.6 weeks annual leave pro rata


• Free DBS check


• Pension (subject to qualifying status)


In order to promote continuity of our high care standards, you will be offered:

• Induction,


• Relevant training opportunities (including The Care Certificate),


• Regular clinical supervision/review meetings,


• On-going support from a dedicated Case Manager and HR department


Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

• Proof of eligibility to work in the UK;


• Satisfactory references, including your last employer;


• An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.