Case Worker IFSS

We are recruiting a Senior Case Worker to join our small team in our Integrated Floating Support Service in Milton Keynes.

About the role

Supporting people with a history of, or who are at risk of rough sleeping, you will help your clients to make positive steps towards maintaining settled accommodation and achieve an improved quality of life.

Taking the lead, you will provide trauma-informed, strength-based support to your clients, which recognises the uniqueness of their individual circumstances, and encourages them to aspire to make positive changes by accessing appropriate services that support recovery and ongoing independence.

In addition, you will support the Team Manager with shadowing and inducting new employees, develop and promote the service, and develop and deliver monitoring reports.

You will need to have at least 3 years' experience of working in substance misuse, housing, homelessness services, mental health services or similar and demonstrable experience of using trauma informed practice. In addition, you will need to have a good level of knowledge about housing and benefits. Ideally, you will have experience of supporting management with different tasks, however, this is not essential as long as you are willing to learn.

You have the ability to support people to access and navigate support services. You also understand the importance of researching and seeking information about local community resources, and the value of building connections with other agencies, ensuring the best support for your clients.

Ideally, you will have used Microsoft Office and Outlook and have some experience of recording and maintaining information. Your natural ability to connect with people, and your excellent listening skills allow you to approach difficult situations with a patient, calm approach. You have a strong resilience to not give up and can work creatively to find solutions.

At Connection Support, our team of over 200 staff members and volunteers work alongside people to overcome life's challenges, with the goals of solving homelessness and achieving independence., We have been named as one of the top 10 charities to work for in the UK by Best Companies. Connection Support are committed to supporting everyone in our society to become safely and sustainably housed, and to live as independently as possible, so you will be joining an organisation that makes a difference to its communities and will also support your development, offer extensive training, and truly value your dedication and commitment.

We are committed to being a proactively inclusive organisation and ensuring good EDEI practice is embedded in the workplace culture, and that everyone who interacts with Connection Support is valued, treated with respect, and has a positive experience.

Should you need additional support with your application or require adjustments to any part of our recruitment process please don't hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We also offer 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, the ability to sell a week's annual leave, eco travel incentives, childcare discounts, retail discounts and much more.

This role is permanent, working 37.5 hours per week. Salary £26,649 - £30,396 per annum, dependent on experience.

Due to the nature of this role, a driver's licence and access to a vehicle is essential.