Case Worker (Team Lead)

The Continuing Healthcare Team is looking to appoint a dynamic, self-motivated Case Worker (Team Lead) to lead a small team of case workers who will provide effective and efficient liaison between the CHC Clinical staff and care providers. This is an exciting new role within the Continuing Healthcare Team which is a busy operational team within Gloucestershire ICB., The Case Worker team will work alongside the team of Nurse Assessors and Complex Case Managers within a range of settings and will undertake the non-clinical case management of those in receipt of NHS Continuing Healthcare (CHC), Funded Nursing Care (FNC) and other sources of health funding. This will include liaising with placements, monitoring of care provision and changes to presentation. The Case Worker Team will support the Clinical staff to ensure the care provision meets the needs of an individual, maintain accurate records and support all aspects of work for those individuals in receipt of health funding.

The post holder will have experience of working within a range of different healthcare settings. You will have excellent organisational skills and be able to work independently and creatively, using a problem-solving approach. It is essential that you are motivated, with strong leadership skills, a team player and enjoy the challenge of working in a fast-paced environment. The successful candidate will need to be able to work well under pressure, managing competing demands and prioritise according to the requirements of the service.

Our NHS Gloucestershire Integrated Care Board (NHS Gloucestershire) is responsible for planning and buying services to meet the health needs of local people. It also brings partners together to ensure the counties NHS provides the best possible care. Alongside our communities, we want to improve health, improve access to high quality care and support when needed and make Gloucestershire a better place for the future.

NHS Gloucestershire ICB had the best staff survey result in 2023 for proportion of staff who would recommend it as a place to work.