Caseload Holder

The post holder will have continuing responsibility for the management of a defined caseload. They will be responsible for the continuity of care and be the lead person for communication to identified stakeholders.
The primary function of the role is to provide proactive, responsive services that address the anticipatory and maintenance care needs of the patients/clients within the defined caseload. This will be done via a holistic assessment of care needs and the provision of clinical care for patients/clients with acute and chronic highly complex needs.
Practice autonomously and demonstrate evidence based clinical decision making. Work within guidelines to identify and manage risk, reporting identified risks to the team leader. Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes., Responsible for the provision of appropriate, high quality care to a defined caseload.
Responsible for workload planning and delegation of work to other team members, taking into account competence levels.
Undertake holistic assessments of need for the patient and family, which may be highly complex, using the appropriate model of care and evidence based practice.
Work in partnership with other professionals to enable patients/clients to be maintained in an appropriate environment, thus avoiding hospital admission. Provide advice to patients, clients and carers on a wide range of health issues to include health promotion, life style advice and health care.
Ensure that the team provides a high quality clinical service to its clients by participation in caseload and clinical supervision.
In conjunction with the team leader, develop new ways of working to provide a responsive service to patients with both planned and unplanned care needs.
Develop partnerships and joint working within other agencies as appropriate. Maintain registration in line with professional bodies.
Clinically lead, direct, mentor and support the team. Support the team leader in the development of caseload management across the local health economy.
Acts as an advocate and champion for patients and/or clients. Act as a role model to team members and students so that patients/clients receive the most effective care possible.
Contribute to the development of policy and services to reflect the needs of the local neighbourhood population.
Participate in the development, implementation, and monitoring of the clinical team contract/objectives.
Provide information to the team leader on staff and patient/client activity as requested, to enable the effective management of the team.
Support the team leader in the implementation of practice development, improvement and service modernisation initiatives.
Support the team leader by monitoring and recording sickness and absence, capability and other issues within the team, reporting them as soon as possible. In conjunction with other caseload holders, provide day-to-day supervision and support for the team.
Support the team leader in providing induction to the local working environment, clinical services and policies for new team members and students.
Undertake personal development plans with other members of the team, as delegated by the team leader.
Act as an authorised signatory for mileage and time cards for submission to the team leader.
Communicate with the multi-disciplinary team to provide best outcomes for patients/clients; this may include organising case conferences related to highly complex cases.
Participate in individual and group supervision.
Monitor record keeping within the team and inform the team leader of any issues.
Support the training and development of team members who need to improve on the level of patient care delivery. This includes record keeping and improving clinical competency.
Support the implementation of any initiatives to improve quality within the clinical governance framework.
Participate in patient satisfaction reporting to improve patient care. Work with the team leader to ensure achievement of your own personal development plan.
Maintain up to date knowledge and competence in line with professional and service requirements and demonstrate critical thinking, decision-making and reflective skills to ensure own professional development.
Support the Team Leader in creating an environment in which learning and practice development is fostered, evaluated and disseminated. Facilitate effective learning within the area of practice for all students and practitioners.
Facilitate pre and post registration student placements within the team.
Mentor and assess preregistration students.
Participation in clinical audits and research, as required.
The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
The post holder shall follow all the policies and procedures of the organisation. Participate in individual and group supervision.
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We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

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Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.

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Flexible working requests will be considered for all roles.