Casework Support Officer

We are looking for a Casework Support Officer to assist with the administrative and data entry duties of the Toxicology reporting team and working closely with the accessioning team. You should interact well within the team, have excellent attention to detail, able to work in a fast paced, pressured environment and to manage and organise your own tasks, whilst providing support to others. In addition, you will be able to demonstrate an understanding of the needs of our customers (both internal and external), so enhancing the reputation of Eurofins Forensic Services. Main duties include:

• Data entry onto the case management information system (C-LIMS).


• Use of complex macro software.


• Operating general office equipment and technology including Microsoft Office and barcode tracking system.


• Scientific support for the reporting team including fact checking reports and compiling analytical data.


• Dealing with enquiries by telephone, email and face-to-face from other teams, customers and couriers.


• Posting and emailing witness statements and associated documents.


• Estimating and invoicing of cases.


• Indexing, pagination and archiving of contents of case files.


• Booking travel arrangements and scheduling meetings.


• Managing court warnings.


• Order, store and distribute consumables for the team.


• Working closely with the entire Toxicology team to achieve the above tasks including carrying out ad hoc tasks.