Caseworker Housing Improvements

We are working closely alongside a Local Authority in Sefton to assist with the appointment of a Caseworker Housing Improvements, on a 1-Year contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration., Seftons Building Services Section (Home Improvements Service) is seeking an experienced Caseworker who will have responsibility for the financial assessments of clients and who is highly motivated to assist in the delivery of Disabled Facilities Grants from the initial enquiry through to completion of works in accordance with recognised procedures and time frames. The successful applicant will be required to provide a Borough wide service to all our clients, have experience of working with older people and/or people with disabilities is desirable along with a genuine commitment to work to consistently high standards providing a quality service at all times, Communicate with a wide and varied customer base and liaise with Internal and external bodies and the various parties involved in delivering this key customer service. We are looking for a highly organised individual with a strong customer focus,

• Carrying out Caseworker visits, visiting older and/or people with disabilities to gather all required financial information as required to carry out financial means tests whilst providing advice, assistance and support to customers.
• Prepare & submit applications in support of obtaining charitable funding on behalf of customers.
• Work on own initiative whilst managing own workload to ensure deadlines/targets are met.
• Assist in the administration of Disabled Facilities grants/loans process from receipt of the initial referral to completion of works.