Casino Operations Executive

The purpose of this role is to support the casino team and other key business areas to maximise revenue driven through the casino products of the LiveScore Group. The successful candidate will be in a team of five and are continuing to grow and expand as we venture into new markets. You will have a demonstrable knowledge and passion for casino products and understand current market trends. With a focus on delivery of new casino suppliers, your organisation and communication skills will ensure seamless launches across all of the group's markets and platforms.,

• Build strong relationships with third-party games suppliers, to deliver games content and marketing support tailored to our customers' requirements.


• Assist in creating and communicating the games release roadmap of new integrations, optimising the layout of new content from new suppliers.


• Understand the performance of our game's portfolio, what is popular and with what segments and markets.


• Support the products teams in delivery of casino related projects and provide insight which will help to guide the development roadmap.


• Coordination of the user acceptance testing function for new supplier releases.


• Help CRM, marketing and promotions teams understand the value proposition of casino games and make sure they have the information needed to effectively market to our players.


• Translate casino features and functionality into language that our customer services team will understand to provide support for our players. Act as an escalation point or liaison to assist in resolving customer issues.


• Follow the industry closely to conduct competitor analysis and monitor changes to regulatory requirements and make business recommendation to adapt.


• Work with Compliance, Social Responsibility Teams and external companies to ensure our regulatory requirements are met.


• Build strong relationships and cooperation's with relevant stakeholders in other teams.
  
  We know that job descriptions can sometimes seem daunting, and you might not feel you tick every box. But, if you're passionate about the role and have relevant experience, we want to hear from you!, Organised, methodical and have the ability to multi-task.


• Excellent communication and relationship building skills.


• Experience of working in a delivery focused environment.


• Experience of working with third party suppliers.


• Strong attention to detail.


• Previous casino experience preferred but not essential.
  
  At LiveScore Group, we're the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. A fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We're proud of the high ratings for our commitment to excellence and our passion drives us to the top.


We don't just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it's our people who truly make the difference. Every day, our team embody our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition.

As we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you're good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users.


• Company Performance bonus


• Hybrid working for all staff with flexible working opportunities


• Private Healthcare scheme + Employee Enhanced Assistance


• Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay


• Subsidised gym membership


• Ride to Work & Annual Travel Card loan scheme


• Life Assurance (x3 salary)


• Contributory Pension Plan


• Thursday drinks in the office and regular socials