Casino Surveillance Officer - Mayfair, London

We have a vacancy for a Surveillance Officer based in our Mayfair casino. Surveillance training will be given in-house, but to be successful the candidate must have proven surveillance experience working for a casino. The role involves surveillance work for LesA Club, LesA Online and the wider Ambassadeurs Group, ensuring that the company has a well-developed compliance culture and maintains its best-in-class standards. The main responsibilities include:

• Game integrity and table gaming auditing
• Premise Security and Asset protection
• Cash desk oversight and count auditing
• Analytical reporting of players and table gaming
• Liaising with management in dispute resolution
• Submitting clear and concise incident and game protection reports
• Maintenance of Security systems
• Detailed investigations and investigation reporting
• Customer Due diligence screening
  
  Proven experience as a Casino Surveillance Officer
• Personal License issued by the UK Gambling Commission
• Evidence of successfully dealing with incidents and investigations
• Exceptional knowledge of all casino games and of game protection issues
• Analytical abilities and the ability to innovate and provide solutions for the business
• Flexibility and the willingness to work according to business needs
• A positive and self-motivated attitude to work and willingness to learn
The successful candidate will be required to work various shifts and combination of shifts averaging 42 hours per week (primarily 12-hour shifts). Applicants with relatives working for the company or any affiliated company may have their applications subject to additional review. The company reserves the right to reject applications if a potential conflict of interest is identified. All applicants must be over 18 years old and able to provide proof of right to work in the UK. Terms & conditions apply.