Casual Banqueting Associate

Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Casual Banqueting Associate takes the initiative and delivers a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Casual Banqueting Associate plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. Responsibilities: Here's what your journey with us entails.

• Product (food & beverage), menu, operational, food hygiene, service knowledge is essential
• Product (banqueting room setups and service) is essential
• Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience
• You must be proactive in learning new menu items, beverage items and changes in service standards - you are welcome to take copies of menu's etc off shift with you to be able to do this
• Our guests must receive a consistent level of service the first, second and fifth time they visit any of our F&B outlets - if you do not keep up to date with changes within the department, you will not be able to successfully execute this
• L2 Food Hygiene is preferred and you should work towards achieving this if you don't hold a certification already
• Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times
• You must ensure to adhere to all guidelines provided in relation to cleaning, sanitizing and return to usage of all tables, chairs and equipment to ensure compliance with company and government guidelines. In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness.
• You are expected to carry out any other duties that may be required by the hotel management team as the need arises. Please note that this may include assisting departments other than F&B if required on either an ad-hoc or a continuous basis.
Communication
• Talk with and listen to other employees to effectively exchange information.
• Provide assistance to coworkers, ensuring they understand their tasks.
• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Support all co-workers and treat them with dignity and respect.
  
  The St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past., Complies with Marriott International Hotels Limited Regional Office policies and procedures.
Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.