Casual Customer Service Advisors
Government of The United Kingdom
Casual Customer Service Advisors
£30451
Government of The United Kingdom, Dorking, Surrey
- Full time
- Temporary
- Onsite working
Posted 5 days ago, 13 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: fe043e0477fc4c81b96f9dfe5c00296f
Full Job Description
Operated by Mole Valley District Council, Mole Valley Life supports people who may require assistance in their everyday lives, to remain independent and connected to their communities. Mole Valley Life consists of three main service areas: Lifeline Alarm and Technology Enabled Care (TEC), Community Transport and the Fairfield Centre in Leatherhead.
Joining our team offers a unique experience, where you'll be making a meaningful impact on those who rely on us the most.
We are looking to create a bank of Casual Customer Service Advisors to help us out to cover a period of absence between now and November.
The hours will differ from week to week and will be on a shift rota between 8am and 5pm.
What will I be doing?
- Inbox management
- In/outbound calls
- Referrals
- Finance paperwork / spreadsheet
- Disconnections
- True call referrals
- Debtors
- Connected care referrals
- Digital switch calls
- Low battery Alerts Calls
- Hospital to home
- Diary Management
- Stock management
- Book in installations