Catering Manager

We are looking for a talented and experienced Catering Manager to manage and inspire the customer service team to deliver a seamless and effective customer journey. As the Catering Manager you will deliver great service in line within all company policies, procedures and guidelines to exceeds client, customer and Compass objectives in order to drive net growth and improve customer and staff retention.

More about the role:
As the Catering Manager you will be responsible for the following areas:

• Meet the client's vision and goals across the business


• Hold daily briefings with team to engage them on key messages and encourage discussion


• To ensure a 5 service is always delivered


• Compile rotas in line with budget and business needs, making sure that we are not over or under staffed.


• Action plans are completed following customer feedback/ mystery shopper survey


• Training, develop and upskill the team with focus on our bespoke guest experience programme


• Look at how innovation, including the use of technology can enhance our offer and service.


• Seek opportunities to exceed customer and client expectations and increase the turnover


• Oversee all outlets, including the efficient supervision of the breakfast & lunchtime restaurant service


• Delivery of sales budget


• Look at up-selling opportunities


• Responsibility for the departmental Health & Food Safety legislation


• Day to day management of the ordering process and stock control


• Work alongside chef to ensure implementation of onsite production cycles minimising waste
  
  Operational experience in a restaurant or catering environment


• A team player and able to support the team in the daily operation as and when required


• The ability to be equally proactive and reactive when required using a business mindset to consider all possible outcomes using business base thought processes


• A basic knowledge of P&L that you want to build upon for your own personal development


• Experience managing multiple outlets


• Eye for detail


• Computer literate


• Strong communication skills to both management, team members and customers.


• Strong organisational skills


• Ability to work to strict pressured deadlines


• Flexible working hours including weekends, bank holidays


• The ability to thrive and strive in a fast paced, ever changing dynamic environment
  
  Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations., Join Our Team: We've Got Just the Job for You


Find a rewarding career, working with great people

At Compass Group UK & Ireland, we match incredible individuals to rewarding roles and cultivate environments where our people can let their personality and passion shine through.

As the UK and Ireland's leading food services partner, we know that when our people feel valued, our clients and customers feel the difference. That's why, when you step into a career with us, you'll be part of a truly supportive network with all the ingredients to go further.

We pull out all the stops to make every moment at Compass Group UK & Ireland meaningful, with training schemes and development opportunities on the table for our team members who want to go the extra mile. Could you be our next team member?

Why Compass?

Joining Compass Group UK & Ireland is about more than getting onboard with the no. 1 team. It's about giving yourself the very best shot at a fulfilling career. We're people powered. That's why we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way.

Find a career that makes you smile

A job you truly want to get out of bed for needn't be just a dream. With an exciting range of Compass careers to explore, now is the time to step into a role that inspires you. A role that lets your strengths shine, teaches you invaluable new skills, and drives your career path forward.

As the UK and Ireland's favourite food services partner, we've got a position for every taste. Whether you want to bring flavour to our portfolio of brilliant brands as one of our talented culinary professionals, or you're a natural born leader with the management skills to motivate a frontline team, you'll thrive in one of our varied Compass Group UK & Ireland jobs.

Compass Group UK and Ireland

Compass Group UK & Ireland is the UK's leading food and support services provider.

Operating in some 6,000 + locations across the UK & Ireland, Compass provides expert catering, cleaning, and facilities management services to a range of clients and sectors across the country.

Tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme


• Grow your career with our Career Pathways and MyLearning programmes


• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits


• Exclusive travel discounts with TUI, Expedia, Booking.com and many more


• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more


• Up to 44% off cinema tickets to enjoy your favourite blockbuster


• Receive cash rewards every time you spend and use them on a wide range of brands


• Un-wind with us with free wellness, mindfulness and exercise classes


• You can share all discounts and offers with your friends and families


At RA Venues, we inspire great experiences at some of the UK's leading cultural and heritage destinations. We celebrate great food and legendary service across our portfolio of clients.