Catering Retail Manager

We are looking for a key departmental manager to work within SCL, with responsibility for the forward planning and development of the restaurants, coffee shops and hospitality elements at Darlington Memorial Hospital. The post holder will work multi-site when required, build strong relationships and trust, taking teams on a journey to find solutions and identify opportunities to drive sales and efficiencies for restaurants, coffee shops and hospitality. You will have strong operational management experience and, ideally, a catering commercial background with a broad range of experience and skills across the range of management disciplines along with experience of deputising for staff. You will enjoy working in a fast-paced environment, be organised and resourceful and be able to think strategically whilst having an eye for detail. You will have a clear passion for the retail catering sector and possess excellent listening, collaboration and facilitation skills. You will be able to bring everyone together whilst ensuring we deliver to the highest standards and achieve the best outcomes for the customers.Main duties of the job You will provide day-to-day management of retail operational staff and ensure that all retail and hospitality services within SCL are developed and maintained to meet and excel present and future expectations and to ensure commercial profitability of all retail outlets and strive to exceed financial targets. The post holder will undertake the recruitment, selection, welfare, absence, performance, resolution and disciplinary procedures relating to staff. They will ensure effective induction programmes are undertaken and be responsible for ongoing staff training and development. The Retail Manager will ensure the highest standards of food hygiene safety, food quality, cleanliness standards, leadership and health & safety are achieved and that these standards are maintained through the development of monitoring systems, policies, procedures, carrying out risk assessments and action planning.

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

• A Competitive salary
• Excellent Performance Related Bonus Scheme
• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.