Catering Supervisor (Maternity Leave)

Salary not available. View on company website.

Holroyd Howe, Fetcham, Mole Valley

Full time
Temporary
Onsite working

Posted today, 30 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 45c8cc56cf704ca6a41be20ee6701dc0

Holroyd Howe

Full Job Description

To 'set to work' all General Assistants across the Unit/location at the start and during their shift.
To ensure all staff are trained and competent, both with on-the-job training, task books and formal training.
To deliver on-the-job instruction and coaching to team members on a range of day-to-day work tasks (e.g. till training, cleaning knowledge, portion control, dietary needs, menus, manual handling etc).
To brief and communicate key messages, ensuring full understanding and competence.
To monitor and provide feedback to team members daily, including recognition of good practice, and guidance to improve standards.
To liaise with management to ensure formal follow up processes for any gaps in performance standards, attitude or attendance.
To support team members with customer service skills and knowledge.
To support the planning and checking of a range of management tasks, such as rostering, timesheets, orders, stock control and audits.
To carry out a range of catering activities under the direction of the chef manager, to include hospitality
To ensure all food is delivered on time to the required quality standards.
To serve food and beverage at additional functions as required by key customers.
To ensure that all service facilities and all equipment are cleaned in accordance with the prescribed method and to the correct schedule.
To assist the manager(s) in planning services in the most efficient manner, taking into account any equipment, cross contamination or allergen constraints.
To ensure all quality records are completed accurately and on time.
To carry out specific food service tasks as required.
To carry out projects or other tasks as requested by management.
To ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice, together with any specific company requirements of key customers.
To organise the ordering of all raw materials, packaging, consumables and cleaning chemicals as and when required.
To advise relevant managers of all planned maintenance required or carried out and any repairs following unplanned breakdowns.
Following the receipt of any customer complaints, assist in investigation of the cause and recommend/implement appropriate corrective action. Work with managers to complete a trend analysis of customer complaints.
To drive and support Zero Harm Culture.