CAU Admin Support Clerk

Maidstone and Tunbridge Wells NHS Trust, Royal Tunbridge Wells, Kent

CAU Admin Support Clerk

£23615

Maidstone and Tunbridge Wells NHS Trust, Royal Tunbridge Wells, Kent

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 1 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: a0f64be440be489ead3f8e6b5f14403e

Full Job Description

A fantastic opportunity has become available in our Clinical Admin Unit, at Tunbridge Wells Hospital, for an Admin Support Clerk. The post holder will carry out various admin tasks, such as checking and updating patient demographics. Adding patients onto a waiting list, scanning, emails, and dealing with the post. You may be required to change routine depending on the demands of the service, in accordance with the Patient Access to Treatment Access Policy. The post holder will be required to provide cover/ support during short periods of staff absence, cross site., The main duties of the job are as follows:

  • To work as a team member and to provide administrative support, telephone contact point, cross cover and workload.
  • To be responsible for a generic email inbox and respond to external and internal email queries from patient, staff and other providers e.g. GP surgeries, CCG.
  • To accurately and comprehensively record patient details on PAS.
  • To register new patients via hospital systems.
  • To add patients to the waiting list, in accordance with the Patient Access to Treatment Policy.
  • Ensure that all referral letters are held electronically and made available for the clinician to grade electronically, in accordance with the Patient Access to Treatment Policy.

    IT Literate.
  • High Attention to Detail.
  • Good Communication Skills.
  • Ability to Work in a Fast Paced Environment and Meet Deadlines.
  • Good Efficiency and Organisational Skills., Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

    MTW is a large acute hospital trust in the south-east of England.We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
  • In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.