CAU Booking Clerk (Medical Specialties)

An exciting opportunity for a 1 year secondment for a Booking Clerk within our Specialist Medicine CAU.,

• Plan and coordinate outpatient clinics working in close liaison with the Senior Booking Clerk., To facilitate in service improvement to streamline a patient's journey and to ensure that the Trust delivers a quality service and gold standard of patient care.
  
  We are looking for a hard working, organised individual, who has excellent interpersonal and communication skills, with the ability to prioritise workload and use initiative.
The role involves the booking of Outpatient appointments, answering telephone calls and monitoring waiting lists in line with Trust policy. This is an exciting opportunity to work in this varied role. The specialist medicine team is a friendly hardworking group of staff that work as a team they are flexible and also work independently. If you think you have the necessary skills and experience and would like to join our team, this could be a suitable position for you. You will need to have excellent communication skills especially working with the general public, as well as being dedicated to providing an efficient and effective service. You will be working closely with members of the Clinical Admin Unit in order to ensure patients are seen in a timely manner.,
• Ability to exercise initiative, have an independent judgement and decision making with situations arising., You will be IT literate, able to meet deadlines and also have an attention to detail. Knowledge of Allscripts would be highly desirable but this is not essential, as training will be provided. You must be methodical and organised in your approach and thrive on the opportunity to make a genuine difference, Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
  
  MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.