CAU Senior Booking Clerk

Have you got Booking Clerk experience and are you looking to further your career within the NHS? This could be the job for you!, The post holder takes the lead role in managing the outpatient waiting lists and will also be responsible for managing and supervising booking clerks and registration clerks. You must have the ability to plan and coordinate outpatient clinics and you will be required to work in close liaison with senior managers, consultants, patients and the general public. Main duties of the role:

• To manage a team of Booking Clerks and advise of each speciality when required
• To have a good understanding and overview of the RTT values and prevent Long waiters
• Attend weekly meetings in regards to Outpatient clinic performance
• Ensure the Team are fully utilising all clinic slots
• Manage the patient phoneline and performance of call answer times
• Abide by the patient access policy when booking and advising colleagues and patients.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

We are looking for a hard working, organised individual, who has excellent interpersonal and communication skills, with the ability to prioritise workload and use initiative. Outpatient Clinic knowledge is essential due to nature of the role. You must be a team player and be able to work under pressure with a great 'can do' attitude., Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

MTW is a large acute hospital trust in the south-east of England.We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.