CDIO Digital Platform Owner

CDIO are delivering a major operating model transformation – one that seeks to pivot their operation to focus more on services, delivering value and consistency in customer experience. As part of CDIO’s Target Operating Model the Digital Platforms role is critical to the delivery of HMRC’s Digital Services with the platforms supporting all customer facing digital products, including internally developed and 3rd party PaaS Solutions.
The purpose of the role is to lead on setting the setting the strategic direction and plans for the Contact Engagement Platform. The role holder Is responsible for overseeing budget for £100m+ and As part of the CDIO’s OFC design, the role holder will head the Software Engineering Practice, which in short means growing our Engineering culture alongside setting standards and ways of working., To serve the strategic ambitions of the Chief Engineering and Platform Officer. This role leads the development and operational control of the platform capabilities that underpin all of the customer facing digital products. These platform capabilities will include internally created developer platforms (high code) and 3rd party PaaS solutions.
The role is responsible for all RPA robotic platforms across HMRC. The role holder owns the strategic plans for the Contact Engagement Platform and be responsible for delivering a set of coherent platform service offerings to the rest of the organisation.
Role holder oversees the Contact Engagement Platform BAU budget and have direct accountability with several supplier contracts (DALAS, DOS5, TS3 & QAT2 frameworks).
Role holder sets the Software Engineering and Quality assurance policies and procedures for HMRC permanent staff and all 3rd party software deliveries., All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Please see Candidate Pack for full Selection Process details.
Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

We are seeking an experienced leader and manager with deep sustainability knowledge and a demonstrable track record of delivering results. We want to hear from candidates with a real passion for sustainability and the role that this important subject plays within a large, complex and high-profile national body. We require someone who has the skills and experience to drive forward the sustainability agenda in HMRC, building on the great work that has already been done, and with the vision and ability to make our ambitions a reality.
The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria.
Essential Criteria:
+ Experience of maintaining and delivering within a multi-supplier environment.
+ Background in Software or Platform Engineering (including demonstrable software engineering experience)
+ Experience of Cloud First architecture and Cloud First development, at scale
+ Extensive experience of delivery at scale in an agile environment
+ Demonstrable experience of managing commercial tenders and contract frameworks
+ Experience of driving devops and continuous delivery practices (and culture) alongside embedding with ITIL and ensuring

Alongside your salary of £110,000, HM Revenue and Customs contributes £31,867 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Whatever your role, we take your career and development seriously, and want to enable you to build a successful career with the department and wider Civil Service.
It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing.
As a Civil Service employee, you’ll be entitled to a large range of benefits.
This includes:
+ 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to your public holidays.
+ This will be complemented by one further day paid privilege entitlement to mark the King’s Birthday.
+ Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
+ Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
+ A competitive contributory pension scheme that you can enter as soon as you join and where we will make a significant contribution to the cost of your pension. Your contribution comes out of your salary before any tax is taken and will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
+ Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
+ Use of onsite facilities (where applicable).
+ Occupational sick pay.