Cellular Pathology Office Lead

An exciting opportunity has arisen for a Band 4 Cellular Pathology Officer Lead to join the Cell Path team . The post holder will be responsible for ensuring robust systems are in place for the management and co-ordination of the Cellular Pathology office, providing comprehensive administrative support and knowledge to the Consultant Histopathologist's team, and management team in Pathology. To also provide leadership to the Cellular Pathology Admin & Clerical team in order to successfully achieve the current Histology cancer waiting times target and to provide high level, professional and confidential support to the Operational Manager and Lead BMS covering all aspects of the service provision, ensuring the delivery of a high-quality histology service.

There will be a requirement for some weekend working as part of this role ,this will be in line with the 6/7 day working in the Laboratory. This may involve, from time to time, working out of normal hours., Communication and escalation to the senior pathology management team regarding the Histology Department's performance and trends monitoring the 2 week waits turnaround times. (2WW TAT)/Cancer Escalations. Working towards supporting the lab with Digital Pathology.

Liaison with service users including the team external to pathology sensitive information including breaches to local and national benchmarks.

Responsible for working with colleagues across Pathology MSE and maintaining the Trust's good relationships with external agencies including other Trusts.

Use a variety of approaches in liaising with histology users and colleagues within Pathology to gain the best outcome for the service in line with departmental objectives.

Produce, review and finalise high quality responses to complaints in line with the Trust's procedures and protocols. Regularly promote and encourage open communication to ensure good wellbeing in the workplace. Support the delivery of both regular and adhoc information to clinicians and Managers for monitoring of service performance.

Please note that the job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

We are looking for someone with fantastic organisational skills and the ability to plan ahead whilst being reactive to change is imperative. Most importantly a great communicator most effectively with colleagues at all levels. You will need to be resilient, flexible, influential and informative as well as having a positive 'can do' attitude.

We promote a friendly and approachable team atmosphere to ensure everyone is able to hit their targets and deliver the service we all want to provide. We also offer a supportive environment for every member of the team to develop and achieve their potential. The Shrewsbury and Telford Hospital NHS Trust; an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in.