Central Events Coordinator

Responsible for processing incoming business in relation to events for Chewton Glen. To ensure customer service levels and smooth delivery of products and services for the clients on all events. The objective of this role to maximise all bookings and ensure follow through from sales & events handover to end of booking/event, plus follow up.,

• Be confident in your knowledge of all Iconic hotels, able to sell and upsell to guests across all of the fantastic and unique experiences these hotels have to offer
• Be intuitive with the electronic hotel event booking systems to ensure efficient and exceptional service
• Take pride in representing all Iconic hotels
• Increase potential revenue by respectfully upselling to future events clients through your confidence and knowledge of what each hotel has to offer and the unique opportunities each hotel can bring
• Take ownership of all enquires seeing each booking through to the final stage
  
  Have experience working alone or in an events team within a luxury hotel would be advantageous
• Be confident communicating by telephone and email
• Be able to remain calm under pressure in order to deliver the best guest experience
• Have a keen eye for detail
  
  Competitive salary + TRONC
• Meals included on duty
• Accommodation available if required
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…