Central Services Manager (FTC)

To support the Broadgate Senior Management team in delivering excellent property management services across the Broadgate campus, embed the British Land values and seek and deliver continuous improvement.,

• Provide and maintain a welcoming environment for visitors and colleagues within the Estate Management Office.


• Provide administrative support to the Senior Management Team.


• Lead, or contribute to, projects as required by the Senior Management Team and deliver necessary solutions or outputs in the time scales agreed when the projects are initiated.


• Integrate the Campus App into campus processes and procedures.


• Support the roll out and integration of World Class Welcome in all buildings.


• Demonstrate and promote the British Land values through:



• Regular newsletters



• Promotion and management of the campus recognition scheme



• Delivery of team events



• Contribution to team training plans



• Coordinate the monitoring of Key Performance Indicators across the portfolio.


• Become proficient in the use of all relevant IT systems, act as a super-user to support and train team members as required and assist in the development of system improvements.


• Review processes and procedures with a view to streamlining, simplifying, and increasing efficiency.


• Assist in the preparation of management reports.


• Take responsibility for the budget for the Estate Management Office.


• Co-ordinate campus team meetings, events, and onboarding.


• Support building teams as required


• Oversee Estate Management Office clerical and administrative support (delivered via Service Partners) inclusive of:



• Room booking


• Stationary


• Catering


• IT (Photocopier, AV maintenance etc.)


• Archiving


• Couriers/Postage/Travel


• Coordinate and raise purchase orders and process invoices for the above as required.



• Other general duties as directed by the Senior Management team.
  
  Essential


• Facilities or property management experience



• Health and Safety awareness



• Time management



• Well developed IT skills



• Excellent communication and customer service skills



• Organisational capability



• Interpersonal skills


Desirable

• Project Management


• Contract Management
  
  Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.


We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow.

We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place!

In our recent engagement survey 93% of our employees stated they were proud to work for
British Land!, our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website.