Central Support Officer
Forest Hospitals Nhs Foundation Trust, Sutton in Ashfield, Nottinghamshire
Central Support Officer
Salary not available. View on company website.
Forest Hospitals Nhs Foundation Trust, Sutton in Ashfield, Nottinghamshire
- Full time
- Permanent
- Onsite working
Posted today, 10 Jan | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: ea67bf5e7245453d816ac32753a91f0c
Full Job Description
- Serve as the primary contact for GP practices regarding patient referrals.
- Efficiently book referrals through the E-referrals system in chronological order.
- Collaborate in building and updating the Directory of services within ERS.
- Work closely with Business Support Managers to identify additional outpatient capacity.
- Create and modify patient communication letters in Careflow.
- Coordinate the receipt of two-week wait referrals from GP practices
- Maintain permanent clinic changes on Careflow to match consultant job plans
- Stay informed about local and national initiatives affecting outpatient bookings.
- Continuously review and enhance existing working methods.
- Pilot and implement new procedures and systems.
- Keep up-to-date with mandatory training.
- Offer support to the team as needed. If you're ready to embark on an exciting journey, apply today to become our Central Support Officer! Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.
Are you a motivated and detail-oriented individual who thrives on delivering top-notch patient and customer care? If so, we have the perfect role for you!
Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.