Centre Manager - Residential Outdoor Education Centre

As our Centre Manager you will have a key operational and leadership role within our charity. You'll work closely with the Head of Education and Operations to ensure the effective running of your centre, making sure that all activities are in line with the Field Studies Council vision and strategy. You will have overall responsibility for the day-to-day operations, management and performance of your busy residential learning location. This will involve budgeting and ensuring effective systems are in place to meet customers' expectations. As well as working with our Sales and Business Development teams to actively retain and develop new business opportunities. You will be able to successfully lead and manage your team, providing clear direction, motivation, support, and feedback. As well as play an active role in recruiting, inducting, and developing each team member ensuring that they are performing to their highest potential with a strong focus on delivering excellent customer service. Please refer to the vacancy pack for further information on the full responsibilities of this position. Where you'll be based Field Studies Council Castle Head is located in south Cumbria between the coast of Morecambe Bay and the Lake District National Park. The centre is set in 30 acres of grounds with a diversity of habitats including woodland, grassland and freshwater. With over 150 beds, 5 workrooms, a meeting room to seat up to 120 and a sports hall we cater for most group needs and deliver a wide range of programmes in field studies and adventurous activities.

You will have developed strong business management skills from your previous work experience and be confident to deliver the day-to-day operational functions of a busy learning environment. Previous experience working in a similar centre environment within the leisure, hospitality or education sectors is advantageous. In addition, you will have:

• Ability to communicate effectively to a diverse range of audiences.
• A proactive approach to personal development. You will be motivated to learn new skills and seek new challenges, as well as be able to inspire others to do the same.
• Demonstrable time management and prioritisation skills.
• Commitment to learning in the outdoor environment.
  
  We're looking for you to join our Environmental Education Charity as our Residential Centre Manager.
• It's a fixed Term contract due to start in January to cover maternity leave
• You'll be working full time, an average 37.5 hours per week
• The starting salary circa £38,618 per annum
• We have excellent benefits including life assurance and a health cash plan, see the full list below.
• Your new place of work is in a beautiful location, be surrounded by nature on your lunchbreak.
Love where you work! Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature. We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits
• to reward and support you while you work with us., Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts - When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.