Centre Principal

Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties.

This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation.

Centre Manager responsibilities will include:

Being proactive in achieving and/or exceeding sales targets and operating budgets

Driving the quality and consistency of customer service

Ensuring transaction and customer satisfaction targets are achieved

Efficiently managing any customer complaints

Effectively managing the team and resources to build a strong reputation for our brand within the local area

Managing all stock and ordering requirements

Being involved with the development of the Centre, including PR and marketing to raise business profile

Do you have previous management experience and a passion for customer relations?

Can you adapt yourself to deal with changing priorities and varied workstreams?, A minimum of 2 years' experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.

Company pension

Cycle to work scheme

Employee discount

Life insurance

On-site parking

Referral programme

Supplemental pay types:

Bonus scheme

Performance bonus