Challenge Events Assistant

This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences. As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship to motivate, recognise and reward fundraisers to encourage their long-term support. You will be responsible for fulfilling fundraising materials, coordinating administrative processes for the team and maintaining the fundraising database to ensure all supporter information is up to date. Additionally, you will be responsible for coordinating administrative processes for the team including writing internal briefs, data entry, and supporting with stewardship.

To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing appflexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Background Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime - either by caring for someone with the condition, developing it ourselves, or both., Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. Our culture In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.