Change Administrator

We are now seeking an Change Administrator to join our team at Merville Barracks, Colchester. You will be responsible for supporting the planning, coordination, and execution of change management initiatives across a multi-service site. The role ensures change activities are conducted efficiently, minimize disruption, and align with the site's operational and strategic objectives. Acting as a central point of contact, you ensure that stakeholders are informed, processes are followed, and outcomes are monitored. What you'll do:

• Develop innovative solutions within the PFI's commercial and contractual boundaries, ensuring a profitable, future-proof Contract Change Notice (CCN) that maintains high service quality and complies with current and future legislation.
• Consider future profit/risk and the impact on associated services when removing/reducing services and producing any CCN.
• Manage the PFI's formal CCN process, coordinating with key parties (Contract Director, Finance Manager, legal counsel, banking, RMPA, and DIO) and ensuring documentation is securely stored and distributed according to policy
Change Request Management:
• Act as the central coordinator for all change requests.
• Review, track, and document requests, ensuring appropriate prioritization and approvals.
Stakeholder Engagement and Communication:
• Develop and implement communication plans for change initiatives.
• Liaise with key stakeholders to gather input, address concerns, and ensure alignment.
• Attend client meetings as required.
Process Oversight and Compliance:
• Monitor adherence to established change management processes and protocols.
• Ensure all changes comply with site-specific policies, industry standards, and regulations.
• Maintain comprehensive understanding of the contract and all statutory/legislative requirements that relate to the services provider within the contract.
Implementation Support:
• Coordinate the rollout of change initiatives to ensure minimal disruption to operations.
• Facilitate training, briefing sessions, and resource distribution as required.
Monitoring and Reporting:
• Track the progress and impact of change initiatives using performance metrics.
• Prepare detailed reports and summaries for senior management, highlighting key outcomes, challenges, and recommendations.
Risk and Issue Management:
• Identify potential risks associated with changes and develop mitigation strategies.
• Proactively address issues that arise during the change process to ensure successful implementation.
  
  Proven experience in change management, administration, or a similar role within a large, complex organization.
• Knowledge of change management principles and best practices, such as ITIL, Prosci, or similar frameworks.
• Familiarity with multi-service operational environments (e.g., facilities management, logistics, IT, or public services).
Desirable
• Certification in change management (e.g., Change Management Practitioner) or project management (e.g., PRINCE2, PMP).
• Experience in operational environments such as healthcare, education, military, or large facilities.
  
  About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied
Ready to be part of something greater? Apply today! Package Description
• 40 hours per week
• Monday to Friday
• £38,000 - 44,000 per annum
• Sodexo rewards and benefits