Change and Adoption Manager

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

This role is at the heart of a programme to transform our end to end Property processes towards an Asset Lifecycle approach; including the future Property Asset Management technology strategy, underpinned by this approach.

We recognise that change management is a critical element of successful transformation and for realising and sustaining our benefits; so are looking for a Change & Adoption Manager with experience of, and passion for delivering effective change.

You'll have the opportunity to partner on change across the Property function, with some Tesco Group coverage. It's a fantastic role to gain experience of Change and Property at Tesco.

You will be responsible for:

Reporting to the Head of Asset Lifecycle, you will be responsible for ensuring Tesco colleagues, are empowered to lead, embrace and sustain changes to ways of working within their teams and with suppliers.

Change strategy: Design and deliver the end to end Change & Adoption Management strategy for programmes and projects in alignment with the Change framework to drive behavioural change and embed new business ways of working on policies, processes and products (systems).

Change assessments: Undertake Change & Adoption Management assessments that inform the people side of change throughout the life of programmes and projects. Conducting change impact assessments, managing people risks and issues and audience capacity. Assessing the readiness for change of all stakeholders and impacted audiences, advising on activities to embed the change within the business.

Stakeholder management: Develop and deliver stakeholder engagement strategies and plans. Identify, manage, and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and written. Ability to influence without authority and report, present, manage meetings and facilitate effectively.

Change communications: Create a persuasive case for change, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.

Change training: Identifying education and training requirements and working closely with relevant teams to develop sustainable solutions.

People-focused: Be the 'go to' person for expertise on how to deliver and manage the people side of change. Represent the end user throughout and understand their experience as a customer. Assist in the provision of transition support to a sustainable business as usual environment.

Experience of defining and delivering change strategies within a large organisation
Experience of delivering behavioural change initiatives to embed new ways of working across broad groups of stakeholders
Personal, relatable character, able to build relationships with a diverse set of stakeholders
Excellent communication skills (verbal, written and listening)
Good MS Office skills

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Buy holiday salary sacrifice scheme (for salaried roles)
Private medical insurance
Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
Life Assurance - 5 x contractual pay
26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
The right to request flexible working from your first day with us
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want