Change Delivery Manager, MBPR UAT Services

The UAT Services team is primarily responsible for the co-ordination and delivery of User Acceptance Testing (UAT) for system change across Markets and Banking divisions. This role leads the team, which is made up of a minimum of 14 testers. The role also offers significant exposure to operational business teams across the two divisions as well as collaboration with development and testing teams in the BOE's Technology and Change & Planning directorates.

This is a permanent opportunity as part our Change Delivery management team. It is a lively role where you will be responsible for leading all aspects of UAT across several critical and high-profile change projects. The role offers an excellent opportunity to combine relationship management and analytical skills to ensure changes to business critical systems are well scoped, sufficiently planned and appropriately tested. A key aspect of the role is engaging with business and technology teams to ensure delivery frameworks and governance around testing are applied consistently.ell as collaboration with development and testing teams in the BOE's Technology and Change & Planning directorates.

The role has day to day management of the UAT Services team. You will develop your team through sharing information optimally, mentoring and presenting a clear vision to ensure that staff are productive, engaged, and motivated to deliver our business aims. This includes setting clear goals and SMART objectives. The role includes the responsibility for handling all colleague matters such as performance, absence, and sickness.

Number of direct reports: 3

Role requirements

The role will include:

• Providing expertise and leadership to MBPR in the delivery of effective UAT.


• Advising, challenging and supporting business and technology areas to ensure test plans are robust and delivered in the most effective and efficient way possible.


• Maintaining relationships with MBPR business area and Technology partners.


• Developing, implementing, and maintaining a new Target Operating Model for implementing excellence in UAT.


• Line management responsibility for the team.
  
  Extensive knowledge of and experience within UAT frameworks.


• Experience of change governance frameworks and e delivering change.


• Team management experience: UAT Services is a large team, and it is important they have a confident point of escalation to offer support when needed.


• Strong relationship leadership skills (written and in person), including building and maintaining rapport and influencing at all levels.


• Experience of working with business areas to implement change and evidence of owning processes and drawing on resources to deliver.


Desirable Criteria

• ISTQB higher qualification.


• Experience of setting strategy.


Our Approach to Inclusion

Strategic Change & OperationsSitting within Markets, Banking, Payments, and Resolution (MBPR), the Strategic Change & Operations (SCO) directorate is central to the success of MBPR and the wider Bank of England. With around 120 staff, we work to devise and implement the operational delivery of the area and take the lead on issues relating to: operational resilience; change delivery, business planning and oversight; challenge and mitigation of operational risk; people strategy including promoting diversity and inclusion; management and control of end-to-end business process and data flows in relation to financial market operations.

Change DeliveryAll strategic, regulatory, legal, and small change goes through the Change Delivery (CD) team in SCO. We ensure that change aligns to the MBPR three-year business plan. The team (of around 35 staff) supports MBPR to translate business visions into viable and effective change programmes. This is an exciting role at the heart of SCO and MBPR., The Bank of England (BOE) values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that optimally, we believe we need a workforce that reflects the society we serve.

At the BOE, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

This role offers a salary of circa £70,900 - £80,900 per annum on a full time basis. In addition, we also offer a comprehensive benefits package as detailed below:

• A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.


• A discretionary performance award based on a current award pool.


• A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.


• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.


• Private medical insurance and income protection.


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