Change Release and Configuration Management Officer

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.
Economic Statistics Group (ESG) produces a wide range of research, data and analysis to support decision makers and help people understand the UK economy. ESG produces essential economic statistics, such as gross domestic product, inflation, public sector finances, and labour market statistics.
Development, Delivery & Support Division is at the heart of developing and delivering methods, sources and systems for the different sectors of the economy across Economic Statistics (ESG).
The Support Maintenance & Change (A) team provides support to teams throughout ESG. They work collaboratively across the organisation with stakeholders and user communities to implement change and support the production of economic statistics.
The team is responsible for change release management via Change Packages, and systems configuration management on the Central ONS Repository for Data (CORD) used in the production of Economic Statistics.
The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODP’s 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work.
As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery., SMAC A has three main areas of responsibility:
+ Manage the planning and delivery for change release in systems used in compiling National Accounts e.g. CORD
+ Providing Operational Support for CORD (used in the production of Economic Statistics)
+ Providing Operational Support for the Portal for Innovation and Strategic Change in Economic Statistics (PISCES)
Although the teams within SMAC A have specific key areas of responsibility, they work flexibly to deliver work across the branch.
Responsibilities:
+ Contribute to the planning and management of change package deliveries, including systems integration testing.
+ Work in partnership with colleagues in National Accounts Coordination Division for the annual update to National Accounts (ANA).
+ Assist on configuration management for CORD, providing advice to users and promoting best practice.
+ Assist in the management of housekeeping (including data management) to support security protocols, and system performance.
+ Provide administrative support to the team, for example, shared inboxes and calendar management.
+ Provide operational support for PISCES, including user set up and training.
+ Management of defects raised on PISCES, including appropriate authorisation.
+ Ensure branch level documentation is kept up to date and records management guidance is applied., We'll assess you against these behaviours during the selection process:
+ Changing and Improving
+ Delivering at Pace
+ Working Together
+ Communicating and Influencing, At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist., Applicants may utilise AI resources in their submissions; ensuring all information provided is factually accurate, truthful, and original, avoiding any form of plagiarism to maintain the authenticity and credibility of the application process.
Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.
Security Clearance
The requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying.
A lack of UK residency in itself is not always a bar to security clearance but the Department will need to consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.
If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link, or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.
At the point of SC application, you will need to provide or give access to the following evidence:
+ Departmental or company records (personnel files, staff reports, sick leave reports and security records)
+ UK criminal records covering both spent and unspent criminal records
+ Your credit and financial history with a credit reference agency
+ Security Services records
Assessment at application stage will be based on our job history and personal statement.
Your personal statement should be no longer than 1250 words. You should use this space to provide evidence for each essential criteria within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions. Success Profiles Behaviour examples are not required at this stage.In cases where there is a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest.
Should you be invited to interview, you will be assessed using various assessment techniques aligned to the new Civil Service Success Profiles, where you'll be assessed against all the behaviours outlined in the advert.
A presentation or test may be required as part of the interview process. Further information will be provided to successful candidates prior to interview if necessary.
Interviews will be conducted by Video Conference.
Our main locations are Newport (South Wales) and Titchfield.
A reserve list may be held for a period up to 12 months from which further appointments may be made.
The Sift will be conducted from 09/10/2024
Interviews will be conducted from 29/10/2024
For the full terms and conditions of the post, please see attachment.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

+ Ability to successfully establish and maintain effective relationships
+ Good written and verbal communication
+ Prioritising own work and supporting others to meet an objective
+ Experience of implementing system changes
+ Taking decisions in areas of responsibility to keep deliverables on track, escalating as appropriate
+ Experience in SharePoint and Microsoft Office systems
+ Experience in CORD – desirable (training will be provided)

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.

Alongside your salary of £25,954, Office for National Statistics contributes £7,518 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.