Chatbot Manager - Work remote, no experience needed

The House of Mercier is excited to offer a fantastic opportunity for a Chatbot Manager to join our team remotely. This position requires no prior experience, making it ideal for individuals looking to start their career in technology and customer service. As a Chatbot Manager, you will play a crucial role in enhancing customer interactions through the management of our chatbot systems. Your main responsibilities will include overseeing chatbot performance, optimizing user interactions, and ensuring a seamless customer experience. If you're passionate about technology and eager to learn, we would love to have you on board! Key Responsibilities

• Manage and configure the chatbot systems to ensure high-quality customer service.
• Analyze user interaction data to identify improvement areas and enhance chatbot functionality.
• Collaborate with team members to design and refine engaging conversational scripts.
• Gather feedback from users to implement iterative improvements to the chatbot.
• Stay informed about trends and advancements in chatbot technologies and practices.
• Assist colleagues in effectively utilizing the chatbot tools available to them.
  
  No experience necessary; a strong desire to learn and grow is required.
• Basic technical skills and an interest in digital communication platforms.
• Excellent verbal and written communication abilities.
• A keen analytical mind to assess performance metrics and user engagement.
• Self-motivated with a proactive approach to solving problems.
• Previous exposure to chatbot systems or customer service tools is a plus but not essential.
  
  Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan
• Great Salary
• Other Perks