CHC Administrator

NHS North West London ICB have identified an exciting opportunity for a full time permanent Frontline Administrator position within the Continuing Healthcare Team, based across the North West London area.

The successful candidate will be responsible for supporting the administration and placement process in relation to NHS funded healthcare placements, as well as operating and maintaining the Database used to record this information. We are seeking a motivated, enthusiastic and flexible individual who has good communication and organisational skills to work as part of a dynamic clinical and administrative team delivering effective Specialist Assessments and Placements service for NHS Continuing Healthcare

Successful candidates will need to be able to communicate effectively with a wide variety of people including care providers, patients and their families, hospital discharge co-ordinators and professional and social care staff. The suitable person must be highly professional, approachable and committed to providing an excellent service for patients and their families. Excellent interpersonal skills with an excellent telephone manner are essential. Successful candidates must be very confident and competent with IT, and capable to work under pressure, deadlines and prioritise work.

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.

The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

All ICB roles work collectively to ensure our residents and patients have access to the right services when they need them as well as focusing on prevention and health promotion, supporting residents to take greater care of their own health and live longer, healthier lives.